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100% Money Back Guarantee

Everything we print is fully guaranteed*. If you are not satisfied, whatever the reason, return it to us for a reprint, a credit, or a refund.

Our Guarantee Seal

*100% Satisfaction Guarantee Terms: If there are any problems with your project that are our mistake, we apologize and will reprint your order immediately, 100% free of charge as long as we are notified within 14 days of order pickup or delivery. If there are any mistakes made that were your fault, we will offer a 12% discount to reprint your order as we value your business and want you to be satisfied with all of our products and services. (Discount excludes postage and is not valid in conjunction with any other offer or special promotion).

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Selling the Highest Quality Printed Products

Quality Standards

We have high standards, and our goal is to sell the highest-quality printed products we possibly can. We define quality by evaluating the finest papers, purchasing earth-friendly inks and consumable products, hiring talented employees, and building reliable workflow systems that enable us to hit demanding deadlines.

Extraordinary Service We go to extraordinary lengths to satisfy and delight our customers. We earnestly try to meet or exceed your expectations on every single printed document you purchase from us. We know that by doing so, our customers will become an advocate for our business. Advocates do more than just buy printing. They talk about it with their friends and business associates.

Meaningful Value We offer value to our customers by providing them with high-quality printing, on time, on budget, and with a competitive price. We are constantly challenged to improve the value proposition for our customers.

The Customer

Here are our favorite customer service quotes.

"There is only one boss. The customer. And he can fire everybody in the company from the chairman on down, simply by spending his money somewhere else." - Sam Walton

"He profits most who serves best." - Arthur F. Sheldon

"Be everywhere, do everything, and never fail to astonish the customer." - Macy's Motto

"If you make customers unhappy in the physical world, they might each tell 6 friends. If you make customers unhappy on the Internet, they can each tell 6,000 friends." - Jeff Bezos

"Every great business is built on friendship." - JC Penney

"In the world of Internet customer service, it's important to remember your competitor is only one mouse click away." - Doug Warner

"Well done is better than well said." - Benjamin Franklin

"If you don't care, your customer never will." - Marlene Blaszczyk