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Printing in Kennesaw GA

The call to arms and a local printer's rebellion against low expectations for customer service.

Our part in helping build a strong local business community in Kennesaw, Georgia

There is one printing company in Kennesaw that wants to change the rules in how you are treated.

Have you noticed that customer service isn't what it used to be and seems to get worse by the day due to apathy and people who simply don't care about you?

Are you tired of customer service being available only through an 800 number, emails, websites, and then handled by someone who can hardly speak English?

Are you put through endless loops when you call customer service? Your time is valued when you call us at Printing Impression Allegra Kennesaw and our CSR's answer nearly 95% of calls within 4 rings, without putting you through endless call routing loops.

Are you concerned about credit card security when you order products online?

Have you ever visited an out-of-town chain store at the mall and felt like--when you finally found a clerk to help you--they were disinterested and acted like you're interrupting them?

Have you placed orders through large corporate printing websites only to find your jobs are "gang run" with no special attention to you or your project?

Well, have we got good news for you!

You don't have to use an 800 number to call us at Printing Impression Allegra Kennesaw because we're a locally owned business.  Some companies have their branches here, we have our roots right here in the community for over 23 years now.

We'd be happy to accept your credit card for payment, and your transactions here are 100% secure. Oh, and by the way, you're not an interruption of our work; you're the purpose of our work.

In fact, we love it when you call us or stop in to visit. Every single customer is important to us. Here, you're not a number. You're a real person with a name. We are truly grateful when you give us the chance to be a business partner and your printer. We want you to know that it's totally okay to have high expectations for customer service when you work with our printing firm.

So please... go ahead and call us.

Somebody nice will always answer.

Sincerely,

On behalf of all of us here at Printing Impression Allegra in Kennesaw